Maintenance Repair & Guidelines

All requests for maintenance and repairs must be made in writing by completing a MAINTENACE REQUEST FORM and submitting it to us.

After normal business hours, (evenings and weekends) we only accommodate emergency repairs which are generally limited to plumbing emergencies and you will need to be home to meet the repair person. For after hour emergencies please call 925-825-7283 and listen to our outgoing message.

  • PLUMBING:

    Normal wear and tear plumbing repairs are paid for by the owner; however you should be aware that we do not cover the costs of repairs that are due to tenants’ negligence or lack of care.

  • GARBAGE DISPOSALS:

    This is the most common type of maintenance request and is almost always caused by misuse or overuse of the garbage disposal. They are delicate machines and are not intended to grind up many kinds of foods or a large volume of food. If you are not aware of what kind of foods to NOT put down the disposal, please contact our office and we will provide a list to you.

  • LOCKOUTS:

    If you lock yourself out of your home you will have to call a locksmith at your own expense. You will need to provide us with a copy of the new key.

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Contact Us

AAA Property Management
1220 Diamond Way
Suite 220
Concord, CA 94520

Ph: (925) 825-7283
Fax: (925) 671-2840